Important Notice [04.22.23]: We are in the process of getting restocked on select products which should take a few weeks to arrive. Please allow our Distribution Center team additional time for your order to be processed and fulfilled. Thank you for

Important Notice [04.22.23]: We are in the process of getting restocked on select products which should take a few weeks to arrive. Please allow our Distribution Center team additional time for your order to be processed and fulfilled. Thank you for your patience and understanding! &#x1F680;&#xA0;Our fulfillment timeframe is found in your order confirmation email and it normally takes within 24-48 hours after receiving an order. However, it could be a little bit longer especially if it&apos;s during peak holiday seasons or events.&#xA0;As soon as our fulfillment team packs up your order, it&apos;ll be picked up with our dedicated shipping courier and you&apos;ll be notified via email with your tracking number. If you&apos;re a domestic customer, this will either be UPS or USPS depending on your actual location. If you&apos;re an international customer, this would be either DHL, UPS or USPS.While our team is excited for you to receive your brand new gear there may be delays during transit and delivery processes that are sometimes out of our control. If you would like to check with your courier regarding any potential delays, you can use the phone numbers below:&#xA0;Courier Contacts:UPS: 1 (800) 742-5877USPS: 1 (800) 275-8777DHL: 1 (800) 225-5345

How long does shipping take?

You can easily track your order whether or not you created a Sunny 16 account. After placing an order, you'll receive an email confirmation with all the details including your shipping address and order number. Simply log into your account through th

You can easily track your order whether or not you created a Sunny 16 account. After placing an order, you&apos;ll receive an email confirmation with all the details including your shipping address and order number.&#xA0;<h2 id="when-youre-logged-in">When you&apos;re logged in&#xA0;</h2>Simply log into your account through the online store to view the fulfillment stats of your order. If it&apos;s been fulfilled, just click on your order and it&apos;ll provide tracking information&#xA0;<h2 id="when-youre-not-logged-in-">When you&apos;re not logged in </h2>Once your order has been fulfilled, you&apos;ll receive a separate email with the subject line &quot;Your order is on the way.&quot; In that email, you&apos;ll also see a tracking link via the specified shipping carrier (either DHL, USPS, or UPS).&#xA0;If you received the order confirmation email, but not the shipping confirmation, don&apos;t worry! On average, it takes about 24-48 hours for new orders to be delivered. Also, keep in mind that tracking information can take another few days to update even after they&apos;ve been picked up by the shipping carrier.&#xA0;*If it&apos;s been more than 72 hours and you have not received your shipping confirmation, there is always a reason why! In most case, this could be due to having extremely low stock levels when you made your purchase. In this case, there&apos;s also no need to worry. Just reach out to our team and we&apos;d be happy to provide more information on this!

How do I track my order?

How can we help you? Reach out to one of our live agents for immediate help

If you have any questions about one of our products or your order, feel free to reach out to us directly via email.

Shipping & Delivery

How long does shipping take?

How do I track my order?